Client Validation
Assign resource usage & recover research costs for accurate billing
Want to ensure your research costs are correctly attributed?
In search of easy reporting and chargeback?
With Client Validation, you can allocate resource use for chargeback and assign subscription usage to a specific client, matter, project or account number.
Why Client Validation matters for cost recovery…
Subscription fees for online research tools can be a significant expense for an organisation and if not managed correctly, can have a detrimental impact on profitability.
Accurately, and easily, assigning research time and resource use with Onelog Client Validation illustrates not just how much a resource was used but also for which project, ensuring the correct clients can be charged.
Allocate fees internally and for client chargeback
Without validation, resource usage can easily be under or mis-attributed, costing your organisation and limiting insights into actual usage of resources.
Better compliance & validation controls
Optimise your client validation and chargeback process
In practice, when a user begins accessing a subscription or database, Onelog prompts them to enter or select a client code number or similar reference to who the research can be attributed.
This information is then validated against an authorised list to reduce errors and ensures that only legitimate, auditable client codes are used.
A number of safety mechanisms are also in place to ensure accurate assignment of use by the user.
Assign and distribute costs per resource between separate groups and departments
Flexible user set-up
Manage usage policies and charges per resource whilst also verifying client number and timekeeper number.
Add and force comments when using particular matter numbers or even block the use of certain client numbers from having research attributed to them if charging not required.
Record and report usage
Identify why particular client numbers are being used for a resource with subsequent analytics reports (utilised as chargeback evidence) based on real usage, not estimates.
Reporting can also feed into business intelligence tools (such as Power BI) or internal dashboards for a deeper analysis.
Ease of use for all
Prompt users to enter a mandatory client number when they access a research resource and display a handy timer in their toolbar so they know how long they have been active on a resource.
Tools like Matter Number Search and recent matter lists make it quick to select the correct client. This removes friction in the workflow and avoids incorrect entries.
Key takeaways…
Client Validation turns raw usage into meaningful, actionable business data. It strengthens cost control, boosts accountability, improves reporting accuracy and enhances both internal financial processes and client billing, making it valuable for firms where research time and online subscriptions are significant drivers of cost and revenue.
✔ Accurate cost recovery and improved user experience
✔ Enhanced reporting and analytics
✔ Better compliance and validation control
✔ Supports strategic resource renewal decisions