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The illumin Knowledge & Research Management System

Trusted by government, legal, and corporate organisations for clarity and control over research and knowledge workflows.

Manage Your Organisation’s Knowledge

illumin is the perfect tool for research management that collects, records, quantifies and precise queries and answers provided to staff and clients.

Onelog & Softlink

Leading Together: Redefining the Future of Online Research and Resource Management

As the leading Online Resource Management Solution, Onelog values innovation that drives efficiency and impact. In a landscape where information access and insight are critical, ilumin stands out for its intuitive design, powerful analytics, and deep understanding of researchers’ evolving needs.

Increase Productivity and Streamline Management

Inside illumin

Powerful Search

With faceted search and predictive text, locating research or institutional knowledge takes just seconds.

Knowledge Base

Build a searchable, secure knowledge base that stores all your valuable insights in one place.

Analytics

Use drag-and-drop analytics to generate visual reports in seconds. Automate report scheduling to keep teams informed without manual effort.

Contact us today to find out more about illumin

Flexible Request and Response Management

A woman with short, blonde hair looks at a laptop screen while a man seated at a desk works on the laptop. The woman leans over to look at the screen, and the man is focused on the laptop. The desk has notebooks, pens, two coffee mugs, and a white vase with white flowers.

Powerful request management

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Email alerts and in-progress subscriptions

Three people gathered around a laptop, working together in a modern office setting with a dark green and navy background. One person is sitting and holding a smartphone, another is sitting with a laptop and a notebook, and a third is standing holding a notepad.

Multiple request and response options

A woman and two men sitting around a white table engaged in a meeting. The table has a plate of pastries, a glass of orange juice, a laptop, and notebooks. One man is writing, the woman is taking notes, and the other woman is looking at the man standing with a laptop.

Unlimited custom forms and fields

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Searchable, growing knowledge base

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Rich response support:

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Manage research workflows and preserve valuable insights across your organisation:

  • View detailed reports to monitor service quality, team efficiency, and workload.

  • Mark high-priority or sensitive requests for extra control, with visibility limited to key users

  • Use the built-in stopwatch to track research time accurately

  • Enjoy effortless email integration throughout the request process

Get to know Softlink

Softlink has been a pioneer in library and knowledge management software since 1983, founded in Brisbane, Australia.

Today, their products are used globally by legal, government, corporate, and research organisations. From digital resource management to AI-powered cataloguing, Softlink helps customers deliver smarter services, faster.

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