The illumin Knowledge & Research Management System
Trusted by government, legal, and corporate organisations for clarity and control over research and knowledge workflows.
Manage Your Organisation’s Knowledge
illumin is the perfect tool for research management that collects, records, quantifies and precise queries and answers provided to staff and clients.

Onelog & Softlink
Leading Together: Redefining the Future of Online Research and Resource Management
As the leading Online Resource Management Solution, Onelog values innovation that drives efficiency and impact. In a landscape where information access and insight are critical, ilumin stands out for its intuitive design, powerful analytics, and deep understanding of researchers’ evolving needs.
Increase Productivity and Streamline Management
Inside ilumin
Powerful Search
With faceted search and predictive text, locating research or institutional knowledge takes just seconds.
Knowledge Base
Build a searchable, secure knowledge base that stores all your valuable insights in one place.
Analytics
Use drag-and-drop analytics to generate visual reports in seconds. Automate report scheduling to keep teams informed without manual effort.
Contact us today to find out more about ilumin
Flexible Request and Response Management
Powerful request management
Email alerts and in-progress subscriptions
Multiple request and response options
Unlimited custom forms and fields
Searchable, growing knowledge base
Rich response support:
Manage research workflows and preserve valuable insights across your organisation:
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View detailed reports to monitor service quality, team efficiency, and workload.
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Mark high-priority or sensitive requests for extra control, with visibility limited to key users
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Use the built-in stopwatch to track research time accurately
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Enjoy effortless email integration throughout the request process
Get to know Softlink
Softlink has been a pioneer in library and knowledge management software since 1983, founded in Brisbane, Australia.
Today, their products are used globally by legal, government, corporate, and research organisations. From digital resource management to AI-powered cataloguing, Softlink helps customers deliver smarter services, faster.
