The illumin Knowledge & Research Management System

Trusted by government, legal, and corporate organisations for clarity and control over research and knowledge workflows.

Manage Your Organisation’s Knowledge

illumin is the perfect tool for research management that collects, records, quantifies and precise queries and answers provided to staff and clients.

Onelog & Softlink

Leading Together: Redefining the Future of Online Research and Resource Management

As the leading Online Resource Management Solution, Onelog values innovation that drives efficiency and impact. In a landscape where information access and insight are critical, ilumin stands out for its intuitive design, powerful analytics, and deep understanding of researchers’ evolving needs.

Increase Productivity and Streamline Management

Inside ilumin

Powerful Search

With faceted search and predictive text, locating research or institutional knowledge takes just seconds.

Knowledge Base

Build a searchable, secure knowledge base that stores all your valuable insights in one place.

Analytics

Use drag-and-drop analytics to generate visual reports in seconds. Automate report scheduling to keep teams informed without manual effort.

Contact us today to find out more about ilumin

Flexible Request and Response Management

Powerful request management

Email alerts and in-progress subscriptions

Multiple request and response options

Unlimited custom forms and fields

Searchable, growing knowledge base

Rich response support:

Manage research workflows and preserve valuable insights across your organisation:

  • View detailed reports to monitor service quality, team efficiency, and workload.

  • Mark high-priority or sensitive requests for extra control, with visibility limited to key users

  • Use the built-in stopwatch to track research time accurately

  • Enjoy effortless email integration throughout the request process

Get to know Softlink

Softlink has been a pioneer in library and knowledge management software since 1983, founded in Brisbane, Australia.

Today, their products are used globally by legal, government, corporate, and research organisations. From digital resource management to AI-powered cataloguing, Softlink helps customers deliver smarter services, faster.